One of the key ways to secure that important interview and job is to write an effective cover letter. The cover letter’s purpose is to express interest and show to the hiring manager that you are the best candidate for the job. Each industry has its own way of crafting a cover letter so that it will be noticed by a hiring manager. It is a way for you to bring your resume experiences and education to life in a more persuasive manner. One way to help write your cover letter is to use a free customer service specialist cover letter sample, such as the one presented here.
Free Customer Service Specialist Cover Letter Sample
Dear Ms. White,
I have always had a talent and skill working with people in customer service. My outgoing personality and commitment to helping others make me the perfect candidate. As you are seeking to hire someone for a customer service specialist, please consider me.
The posting for the customer service specialist indicated that you were looking for someone with experience. I can bring more than three years of experience. I have worked in two different industries, retail and hospitality. In both roles, I helped answer questions that customers asked and made recommendations regarding which product or service they should purchase.
My experience has taught me how to deal with customers who have a problem. I am the person who many of my colleagues would go to when they had an issue with a customer that couldn’t be solved. Whether it was making a customer feel satisfied after receiving the wrong order or helping a demanding customer, I was able to make it right.
I am confident that I could find success in this position and help improve your company’s customer service. I thank you in advance for considering me for this position. I look forward to speaking with you more about my skills at an interview.
What to Include in a Customer Service Specialist Cover Letter
In order to have your cover letter stand out, it’s important to not just regurgitate your resume. Keep your tone professional, like in the free customer service specialist cover letter sample, and be sure to focus on selling yourself as a perfect fit for the position. Specifically address the required qualifications in the job description so the hiring manager can get a better idea of your abilities.
Industry Specifics to Include
For jobs dealing with customer service, it’s important to highlight your people skills. Take advantage of the free customer service specialist cover letter sample to help. Here are some key attributes to discuss:
• Personable: Customer service specialists deal with people, so it’s important for candidates to be friendly.
• Communication Skills: In this industry, communication skills are vital to help customers get the results that they want.
• Conflict resolution: It’s important to know how to deal with conflict, as some customer service situations can get tense.
• Multi-tasking: There may be more than one task that needs attention, so it’s important to be able to handle them all.
Customer Service Cover Letter
Adapt the sample customer service cover letter for your own use.
This cover letter is designed to get the reader's attention and ensure that your application gets proper consideration.
A well written cover letter is perhaps the single most important document of your job search. It will get your resume read and take you forward in the hiring process.
A resume without a cover letter often just gets thrown out, take the time to show your enthusiasm for the customer service job opportunity by writing a convincing cover letter.
Your Contact details (phone and email)
Mr Joe Smith
Human Resources Manager
15 South Parkway
Long Island, NY 11551
Dear Mr Smith
I am very interested in the customer service position you recently advertised. I believe I have the necessary qualifications and skills to successfully fulfill your requirements.
As you review my enclosed resume you will see that I have extensive experience as a customer service specialist in the XYZ services industry where I was responsible for tracking, monitoring, reviewing and processing account and market-related data.
I have proven myself to be a competent team player with the capacity to manage a number of diverse customer support functions.
My job has required strong planning and organizational skills coupled with an in-depth analytical approach to problem management. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills.
My comprehensive knowledge of the specific tools, procedures and resources necessary for successful management of a large and diverse customer base has enabled me to efficiently implement strategies for large scale customer support and service. I am a highly motivated employee who is passionate about providing exceptional customer service and satisfaction.
Your recent acquisition of XYZ Company has made you one of the biggest companies in this field and I am confident that I can make a positive contribution to your team.
I would welcome the opportunity to meet with you for an in-depth discussion and am available for an interview at your earliest convenience. Please contact me via phone or email to arrange a time and date for us to meet.
Thank you for your time and consideration and I look forward to speaking with you soon.
When writing your customer service cover letter address the prospective employer by his or her name. Focus on how your strengths and skills meet the job and company requirements.
Be confident about your abilities and highlight your dedication to excellent customer service.
Writing a resume? Use the customer service resume template to develop a well-structured resume.
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